University of Hawaii, Honolulu, HI

B.A., Computer Science (expected Spring, 2027)

2025 - Present

Team Lead - Tier 2,

Installing and maintaining a variety of computers, mobile devices, and software in an enterprise environment, along with audio visual troubleshooting, while facilitating communication with customers to assist with their technology needs.

• efficiently installing operating systems
• using a enterprise trouble ticketing system
• customer service
• troubleshooting computer and mobile device issues
• installing new computers and other peripheral devices ie scanners, printers

2024 - Present

Judges Award, SkillsUSA

Team deserving recognition from Judges for special accomplishments

2022